Frequently asked questions
What payment methods are accepted?
We accept various payment methods, including credit cards, PayPal, and all other common online payment options.
Can I change or cancel my order after placing it?
Please contact us as soon as possible if you wish to make changes. We’ll do our best to accommodate your request, provided the order hasn't been shipped yet.
How long does shipping take?
Delivery times may vary depending on the destination. Items already available in stock will be dispatched in 1-2 business days (Monday-Friday) following order completion. VITOMI cannot be held responsible for delays in shipments caused by weather conditions, international customs issues, or any other circumstances beyond VITOMI’S control.
What are the shipping costs?
Standard shipping cost worldwide is € 9.99. Express shipping is available by contacting us on thevitomi@gmail.com regarding time and fees.